FAQ

How do I schedule an appointment?

Option 1: Scheduling Online (Fastest & Easiest)

Most patients can schedule online in just a few clicks.

  • If you’ve been referred by a Weill Cornell Medicine provider, you may receive a message in Connect or an email from us prompting you to schedule your exam.

  • If your provider is not affiliated with Weill Cornell Medicine, you can still schedule online! Request an Appointment here and upload a copy of your prescription.

You can schedule anytime—day or night—using your computer or the Connect app on your smartphone.

Please note: Not all exams can currently be scheduled online. If that is the case, you will instead be prompted to call us to speak with one of our expert Patient Access Coordinators who will guide you through scheduling your exam. 

Option 2: Call Us
If you prefer to speak with someone, our Patient Access Coordinators are here to help.
Call (212) 746-6000

  • Monday–Friday: 8AM–8PM ET

  • Saturday–Sunday: 9AM–5PM ET

Do you take my insurance?

We participate with many insurance plans. To see the list of participating insurances please click here.

What are your hours of operation?

We are open 7AM to 10PM ET, seven days a week but exact hours vary by location and the type of exam you’re having.

To give you more flexibility, we offer early morning, evening, and weekend appointments at many of our sites.

When you schedule—either online or by phone—you’ll be shown available appointment times based on your specific exam and preferred location.

How do I know what to expect during my exam?

For information specific to your exam, including preps and required forms, please click here. For additional imaging information, including what to expect and a video library, please click here

How do I know which location my exam is being offered?

When you schedule online, you'll only see locations that offer your specific exam so you can be confident you’re booking the right place at the right time. The system automatically filters based on your order form and shows real-time availability across our sites.

Prefer to talk to someone? Our team of Patient Access Coordinators are happy to help over the phone and can guide you to the correct location based on your exam and availability.

Want to explore our locations in advance?  Click here to see which exams are offered at each of our imaging centers.

Is your facility handicap accessible?

All Weill Cornell Imaging at NewYork-Presbyterian locations are handicap accessible.

Can I fill out my forms before the visit?

Yes! You can complete your forms ahead of time through Weill Cornell Connect using eCheck-In.

You’ll be prompted to fill out only the forms needed for your specific exam, helping you save time and avoid delays when you arrive. Our staff will review everything with you at the time of your appointment to make sure we have all the information needed for a safe and seamless visit.

When will I receive my results?

When you come to Weill Cornell Imaging at NewYork-Presbyterian, we take detailed images of your body. After your visit, one of our expert radiologists—doctors who specialize in interpreting medical images—will carefully review your exam and create a written report within 24–48 hours.

Your results will then be shared with both you and the provider who referred you for the exam. In the vast majority of cases, your provider will communicate the results with you. However, if you have any questions or would like to speak with a radiologist directly, please let our team know during your visit.

You can also view your images, read your report, and share your exam with other doctors through Weill Cornell Connect. For additional instructions, please click here.

What should I wear to my appointment?

Wearing the right clothing may eliminate the need for you to change into a gown prior to your exam. 

Clothing Guidelines for MRI, CT, X-ray, DEXA, PET/CT, PET/MRI and Fluoroscopy Exams:

  • Wear loungewear, pajamas, or other loose-fitting cotton or linen clothing without metal embellishment.
  • Do not wear clothing or undergarments with metal fasteners, zippers, hooks, under wires or other metal components.
  • Please leave items such as watches and jewelry at home.
  • For MRI and PET/MRI exams only: Do not wear compression-wear or tight-fitting spandex. Many brands of fitness clothing have metals woven into their fabrics making them unsafe to wear during an MRI exam.

Weill Cornell Imaging at NewYork-Presbyterian

1305 York Avenue,
3rd Floor

New York, NY 10021

1283 York Avenue,
7th Floor

New York, NY 10065

520 East 70th Street,
Starr Pavilion, Ground Floor

New York, NY 10021

425 East 61st Street,
9th Floor

New York, NY 10065

2315 Broadway,
4th Floor

New York, NY 10024

504 West 35th Street,
2nd Floor

New York, NY 10001

53 Beekman Street,
Ground Floor

New York, NY 10038

416 East 55th Street
New York, NY 10022

28-25 Jackson Avenue,
2nd Floor

Long Island City, NY 11101