How do I schedule an appointment?
Option 1: Scheduling Online (Fastest & Easiest)
Most patients can schedule online in just a few clicks.
If you’ve been referred by a Weill Cornell Medicine provider, you may receive a message in Connect or an email from us prompting you to schedule your exam.
If your provider is not affiliated with Weill Cornell Medicine, you can still schedule online! Request an Appointment here and upload a copy of your prescription.
You can schedule anytime—day or night—using your computer or the Connect app on your smartphone.
Please note: Not all exams can currently be scheduled online. If that is the case, you will instead be prompted to call us to speak with one of our expert Patient Access Coordinators who will guide you through scheduling your exam.
Option 2: Call Us
If you prefer to speak with someone, our Patient Access Coordinators are here to help.
Call (212) 746-6000
Monday–Friday: 8AM–8PM ET
Saturday–Sunday: 9AM–5PM ET
Do you take my insurance?
We participate with many insurance plans. To see the list of participating insurances please click here.
What are your hours of operation?
We are open 7AM to 10PM ET, seven days a week but exact hours vary by location and the type of exam you’re having.
To give you more flexibility, we offer early morning, evening, and weekend appointments at many of our sites.
When you schedule—either online or by phone—you’ll be shown available appointment times based on your specific exam and preferred location.
How do I know what to expect during my exam?
For information specific to your exam, including preps and required forms, please click here. For additional imaging information, including what to expect and a video library, please click here.
How do I know which location my exam is being offered?
When you schedule online, you'll only see locations that offer your specific exam so you can be confident you’re booking the right place at the right time. The system automatically filters based on your order form and shows real-time availability across our sites.
Prefer to talk to someone? Our team of Patient Access Coordinators are happy to help over the phone and can guide you to the correct location based on your exam and availability.
Want to explore our locations in advance? Click here to see which exams are offered at each of our imaging centers.
Is your facility handicap accessible?
All Weill Cornell Imaging at NewYork-Presbyterian locations are handicap accessible.
Can I fill out my forms before the visit?
Yes! You can complete your forms ahead of time through Weill Cornell Connect using eCheck-In.
You’ll be prompted to fill out only the forms needed for your specific exam, helping you save time and avoid delays when you arrive. Our staff will review everything with you at the time of your appointment to make sure we have all the information needed for a safe and seamless visit.
When will I receive my results?
When you come to Weill Cornell Imaging at NewYork-Presbyterian, we take detailed images of your body. After your visit, one of our expert radiologists—doctors who specialize in interpreting medical images—will carefully review your exam and create a written report within 24–48 hours.
Your results will then be shared with both you and the provider who referred you for the exam. In the vast majority of cases, your provider will communicate the results with you. However, if you have any questions or would like to speak with a radiologist directly, please let our team know during your visit.
You can also view your images, read your report, and share your exam with other doctors through Weill Cornell Connect. For additional instructions, please click here.
What should I wear to my appointment?
For all exams, we recommend leaving valuables at home such as watches and jewelry but we do offer lockers to secure your belongings.
MRI and PET/MRI Exams:
For your safety, you woll need to change into a gown and remove all jewelry, watches, hairpins, and metal items before your scan.
CT, X-ray, DEXA, PET/CT, and Fluoroscopy Exams:
To stay comfortable and possibly avoid changing, wear loose-fitting cotton or linen clothing like loungewear or pajamas. Avoid clothing and undergarments with any metal including includes zippers, snaps, hooks, or underwire bras.
What should I wear to my appointment?
Wearing the right clothing may eliminate the need for you to change into a gown prior to your exam. Suggestions for appropriate clothing include:
- Wear loungewear, pajamas, or loose-fitting cotton or linen clothing without metal embellishment. Metal can affect the quality of the images.
- Do not wear clothing or undergarments with metal fasteners, zippers, hooks, under wires or other metal components.
- Please leave items such as watches and jewelry at home.
Do I need to fast before my exam?
Depending on the type of exam you are having, you may need to fast before your exam or adjust the use of certain medications.
- CT Enterography: No food or liquids four (4) hours prior to exam.
- Cardiac CTA: No Phosphodiesterase Type 5 Inhibitor such as VIAGRA®, CIALIS®, LEVITRA®, etc. for two (2) days prior to the exam. Click here for more information on preparing for your Cardiac CTA exam.
- CT Colonography (Virtual Colonoscopy): Patients should follow the instructions regarding fasting (NO FOOD), clear fluids and the bowel cleansing preparation prescribed by their doctor. Patients must pick up prep at Weill Cornell Imaging, at least two (2) days prior to exam. All of the necessary medication and specific preparation instructions will be provided in this kit. No food or liquids four (4) hours prior to the exam.
- If you have Diabetes: If you are on oral hypoglycemic such as Glucophage®, you should stop these agents for 48 hours after the CT scan if you received intravenous (IV) contrast.
What should I bring with me on the day of my appointment?
- A copy of the prescription for your examination if it was given to you.
- Your insurance information.
- A list of your current medications.
What can I expect on the day of my appointment?
Patient verification is an important part of your safety and you will be asked to verify your identification and your exam several times during your appointment. Our check-in staff will review your completed registration forms with you.
For many exams you will not have to change into a gown unless you are wearing something that contains metal (see guidelines above). Some exams do require that you are in a gown. You will be asked to remove and place your electronic devices, wallet, credit cards, metro card, watch, jewelry, belt, hairpins, eyeglasses, hearing aid, or any removable dental pieces into the provided lockers.
Some CT scans require the use of an iodinated contrast material, also known as "x-ray dye” which is injected through an intravenous (IV) line. If contrast is required, a skilled nurse or technologist will start this IV line in the arm or hand prior to the examination. The IV will be removed immediately after the exam.
Some CT scans of the abdomen and pelvis require oral contrast. If you are given oral contrast as part of your exam you will have to wait approximately 1 hour after drinking the contrast until the contrast has made it to the part of your bowel that it needs to be.
Before you enter the CT scanning room, a technologist will review the safety questionnaire with you. We understand that this may seem redundant but your safety is our first priority. Once the technologist is assured that it is safe to proceed, he or she will escort you into the scanning room and onto the CT table.