Our Nurses, Your Care: How Our Nurses Enhance the Patient Experience
At Weill Cornell Imaging, your comfort and care are at the center of everything we do. From the moment you schedule your appointment to the completion of your imaging exam, our team is committed to providing a seamless and supportive experience tailored to your needs. A vital part of this commitment is our on-site nursing team. Their expertise and compassion enhance our patients’ experiences, distinguishing us from imaging facilities where nurses may not be present.
Patient Safety
Ensuring your imaging experience is both safe and comfortable is one of our nursing team’s top priorities. Before your exam, our nurses carefully review your clinical history, paying close attention to any risk factors that may require special care.
For example, if you have a history of contrast allergies, our nurses will reach out to discuss these concerns with you. They will coordinate with your referring physician to arrange any necessary pre-medication, such as antihistamines, to help you safely complete your imaging procedure.
In the rare event of an allergic reaction during your appointment, our nurses are highly trained to assess and manage the situation promptly. They work closely with on-site radiologists to provide the right care and reassurance, helping you feel supported and informed throughout.
Patient Education and Support
We understand that imaging can be an unfamiliar process and may evoke anxiety for some individuals. Our nurses bring an exceptional ability to empathize and connect with patients. Whether offering a heated blanket or a bottle of water, they work to alleviate any stress you may feel before your exam.
Our nurses also take the time to explain what to expect during your exam and actively listen to your concerns. This supportive environment ensures that you feel respected, cared for, and heard. Acting as patient advocates, they foster a sense of trust and comfort that lasts beyond the duration of your appointment.
By having nurses as part of our team, we create a patient-centered environment that allows our technologists to focus fully on preparing for your exam. Before the exam begins, our nurses collaborate closely with our technologists, sharing vital information about your clinical history, preferences, or concerns you may have discussed. This ensures a seamless transition from nursing care to the imaging process. While our technologists are always happy to answer questions, interacting with nurses beforehand provides an opportunity to address inquiries in greater detail.
Our Enhanced Patient Experience
Although your time with us may be brief, we recognize the importance of creating a positive and compassionate experience. At Weill Cornell Imaging at NewYork-Presbyterian, our nurses go above and beyond to prioritize your:
Safety
Comfort
Individual needs
Their multifaceted role elevates the standard of care we provide, setting us apart from other imaging facilities.
We are proud to have an exceptional nursing team devoted to guiding and supporting you throughout your journey with us, ensuring your experience is defined by care, comfort, and confidence.